If your scene requires the use of a final gather cache file, log in to your ftp account and mimic the path.
Any drive can be used, except for the C drive. We recommend "D" or "E".
For the example below were using the D drive.
Log in to your ftp account and create your scenes path.
Right click over the final gather cache file.
Scroll down and select Upload option
As soon as the upload is complete the final gather cache file will load properly. The same process can be used for the Photon Cache Files. If you need any further assistance, please email us at email@example.com